What tool does Pagely use to measure bandwidth consumption?
We pull it out of the NGINX logs, so our customers don’t get charged for the bandwidth we use for maintenance. CDN, bandwidth and other resource usage is visible in your Pagely Atomic […]
View ArticleWhen Pagely updates the software stack, which components are automated vs....
All updates are driven by Ansible (the name our central configuration management system) albeit the process is kicked off by a human for it take place within the pre-ordained maintenance window. By...
View ArticleHow are security patches handled?
Security-related patches are applied to customer servers in a timely manner based on the severity of the patch, all of which are approved by our core Pagely InfoSec staff. These tend to […]
View ArticleCan customers choose when maintenance windows occur?
We give our customers options for monthly two-hour maintenance window slots when potentially site-disruptive maintenance is required. Ubuntu, NGINX and PHP updates are examples of potentially...
View ArticleDo you have regulary scheduled maintenance windows? What time do they occur?
Maintenance windows for updates that may create momentary downtime are weekly 9pm-midnight PST on Thursdays by default and you would receive a two days notice. The frequency of these is […]
View ArticleDoes Pagely provide server maintenance?
Yes, we maintain the entire stack on your behalf from OS-level kernel updates, to PHP/MySQL/Apache and both WordPress core and plugins updates. This service is at the core of our […]
View ArticleDo OS Updates Get Deployed Across All Environments? Is There An Option to...
There’s currently no way for us to selectively delay the OS updates on certain machines. To offer some assurance, we have yet to see an issue arise from an incompatible […]
View ArticleAre Security Patches Applied Automatically?
Yes, our security-conscious staff perform all regular server maintenance for our customers. Security-related patches in software on your server are mandatory, automatically applied and validated by the...
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